Effective Date: 2026-03-18
FOLOTOY CREATIVE PTE. LTD. ("FOLOTOY," "we," "our," or "us") is committed to maintaining the security of our products. This page outlines the minimum security update support periods for our connectable products.
FOLOTOY provides security updates for its consumer connectable products for a minimum of 2 years from the date of purchase by the original consumer.
During this period, FOLOTOY will provide security updates to address known vulnerabilities in the product's software and firmware at no additional cost to the user.
| Product | Minimum Security Update Period |
|---|---|
| Folotoy AI Teddy "Kumma" | 2 years from date of purchase |
| Folotoy Fofo | 2 years from date of purchase |
| Folotoy Cactus | 2 years from date of purchase |
| Folotoy Panda "Momo" | 2 years from date of purchase |
| Folotoy Sunflower | 2 years from date of purchase |
Security updates are delivered automatically via the FOLOTOY mobile application or web tool when the device is connected to the internet. Users will be notified of available updates through the app.
If FOLOTOY extends the minimum security update period for any product, the updated information will be published on this page as soon as practicable.
For questions about security updates, please contact us at: [email protected]